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The Process

Simple From
Day One.

1

Complete the Property Questionnaire

Answer a few simple questions about your home and your biggest maintenance headaches. It takes less than 2 minutes.

2

We Identify Your Pain Points

Our questionnaire maps your answers to the services that will make the biggest difference in your day-to-day property experience.

3

We Recommend the Right Membership

Based on your property and lifestyle, we suggest the membership tier that fits you best — from essential protection to full concierge service.

4

We Customize Your Recurring Services

Your membership is set up, your schedule is confirmed, and your property is assigned to your dedicated care team.

5

We Maintain Your Property Year-Round

From spring cleanup to Christmas lights to fall prep — we show up, every time, without you having to ask. That is the Total Exterior Care promise.

6

Our Satisfaction Guarantee

At Total Exterior Care, your satisfaction is our top priority. Whether you're a subscribed member or booking a one-time service — we stand behind our work. If something isn't right, tell us. We'll come back and make it right. No hassle. No questions asked.

Common Questions

Questions.
Answered.

Because your property needs year-round attention, not just a single visit. Memberships allow us to plan ahead, schedule proactively, and catch small issues before they become expensive repairs. It also means you always have a team that knows your property intimately — no explaining your situation from scratch every time.
Yes. Your needs may change, and we understand that. You can upgrade or adjust your membership at any time. We are here to work with you, not lock you in.
Absolutely. Every membership has a core set of included services, but we work with each homeowner to make sure the plan reflects your actual property needs. Customization options are available — just ask during your onboarding.
No long-term contracts. Total Exterior Care is designed to earn your loyalty through service — not paperwork. Our memberships are flexible and built on trust.
All work is coordinated and managed by Total Exterior Care, powered by All City Fencing — a company serving Greater Vancouver Area homeowners since 2006. Depending on the service, work may be performed by our own team or trusted, vetted trade partners. Either way, we are accountable to you.
Because your time is worth more than a phone call to a contractor. Total Exterior Care gives you one number to call, one company that knows your property, and a team that shows up without being reminded. It is the difference between managing your home and simply enjoying it.
Once your membership is set up, we handle all scheduling automatically based on your service plan and the season. You will receive reminders before each service. You do not need to chase anyone or remember anything — that is our job.
As a member, you receive Preferred Member Pricing on any additional services — meaning you always pay less than a non-member would. Simply reach out and we will take care of it.
Preferred Member Pricing is an exclusive discount available to all Total Exterior Care members. Any service not included in your membership tier is still available to you — at a reduced rate reserved only for members. It is one of the many benefits of being part of the Total Exterior Care family.

Get Started

Find Your Perfect Membership

Answer 5 quick questions and we will recommend the membership that fits your home and lifestyle.

Get My Free Property Recommendation

Find Your
Perfect Membership

Answer 5 quick questions. We'll recommend the membership that fits your home and lifestyle — at no cost, no commitment.

1. How would you describe your property?

2. Which of these are a headache for you? (Select all that apply)

Select everything that applies to your situation.

3. How hands-on are you with home maintenance?

4. What matters most to you in a property service?

5. How would you describe your ideal relationship with a property service?